Battikha Security’s Privacy Shield Privacy Notice


Websites and mobile sites to which this Privacy Shield Privacy Notice (“Notice”) applies are United States-based websites and are subject to United States law. Battikha Security Incorporated (“Battikha Security”) is certified under the Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, storage, transfer, use and other processing of consumer, customer, supplier and other Personal Data transferred from the European Union to the United States. Battikha Security also maintains an affirmative commitment to the U.S.-Swiss Safe Harbor Framework and its principles with respect to Personal Data transferred from Switzerland to the United States, which will not be affected by Battikha Security’s participation in the Privacy Shield.


We at Battikha Security respect your concerns about privacy and value the relationship we have with you. Battikha Security complies with the Privacy Shield privacy principles, as set forth by the United States Department of Commerce, regarding the collection, use, transfer, retention and other processing of consumer, customer, supplier and other Personal Data (as defined below) transferred from the European Economic Area (“EEA”)¸ which includes the European Union, to the United States.


For purposes of this Notice, “Personal Data” means information that (i) is transferred from the EEA to the United States, (ii) is recorded in any form, (iii) is about, or relates to, an identified or identifiable customer, service provider or other individual, and (iv) can be linked to that customer, service provider or other individual. This Notice outlines our general policy and practices for implementing the Privacy Shield privacy principles for Personal Data.


Additionally, “consumer” as used in this Notice means any natural or legal person (to the extent a legal person is subject to a national data protection law in the EEA), but excludes any individual acting in his or her capacity as a former, current or prospective Battikha Security employee, agent, consultant or contractor.


Privacy Shield Privacy Principles


Battikha Security’s practices regarding the collection, storage, transfer, use and other processing of Personal Data comply with the Privacy Shield principles of notice, choice, accountability for onward transfer, access, security, data integrity and purpose limitation, and recourse enforcement and liability.




We notify our customers and service providers located in the EEA about the purposes for which we collect and use Personal Data, the types of third parties to which we disclose the information, the choices customers and service providers have for limiting the use and disclosure of their information, and how to contact us about our practices concerning Personal Data.


When we receive Personal Data from our affiliates and service providers in the EEA, we will use and disclose such information in accordance with the notices provided by such entities and the choices made by the individuals to whom such Personal Data relates.


Purpose of Collection and Use of Personal Data


Battikha Security collects certain Personal Data such as:

  • names
  • addresses
  • phone numbers
  • email addresses
  • system data (e.g., alarm monitoring, thermostat, light and lock remote control).

We do not collect sensitive Personal Data of customers or service providers, such as information about medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or other sensitive information as defined by the Privacy Shield Frameworks.


We use Personal Data of customers and service providers to:

  • provide you services and to respond to your requests
  • evaluate the quality of our products and services
  • communicate with you about our products, services and related issues
  • notify you of and administer offers and other promotions
  • for internal administrative and analytics purposes and to comply with our legal obligations, policies and procedures.




Battikha Security may share Personal Data with its service providers, business partners and service providers and among Battikha Security’s subsidiaries and affiliates. With respect to Personal Data we may share with other third parties, we provide customers and service providers located in the EEA with an opportunity to opt-out of such sharing. Please email us at support@Battikha Security if you would like to opt-out. We do not use Personal Data for purposes incompatible with the purposes for which the information was originally collected without notifying the relevant consumers, customers, suppliers and others of such uses and offering an opportunity to opt-out. Should you opt-out as described above, Battikha Security may not be able to provide you with the services you have requested or access certain features of your system.


In addition, we may disclose Personal Data without offering individuals an opportunity to opt-out (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials based on an enforceable government request or as may be required under applicable law, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.


Battikha Security also reserves the right to transfer Personal Data in the event that we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation). Should such a sale or transfer occur, Battikha Security will use reasonable efforts to direct the transferee to use Personal Data in a manner that is consistent with this Notice. Following such a sale or transfer, consumers may contact the entity to which Battikha Security transferred their Personal Data with any inquiries concerning the processing of that information.


Accountability for Onward Transfer of Personal Data


We may share Personal Data with service providers we have retained to perform services on our behalf. We require service providers to whom we disclose Personal Data and who are not subject to laws based on the European Union Data Protection Directive or the data protection laws of Canada (i.e., the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws), as applicable, to either (i) subscribe to the Privacy Shield principles or (ii) contractually agree to provide at least the same level of protection for Personal Data as is required by the relevant Privacy Shield principles. If the third party does not comply with its privacy obligations, Battikha Security will take commercially reasonable steps to prevent or stop the use or disclosure of Personal Data. If a third party service provider providing services on Battikha Security’s behalf processes Personal Data from the EEA in a manner inconsistent with the Privacy Shield Principles, Battikha Security will be liable unless we can prove that we are not responsible for the event giving rise to the damages.


Access to Personal Data


Battikha Security provides consumers, customers, suppliers and others with confirmation of whether or not Battikha Security is processing personal data relating to them and reasonable access to Personal Data maintained about them. We also provide a reasonable opportunity to correct, amend or delete that information where it is inaccurate. We may limit or deny access to Personal Data where providing such access is unreasonably burdensome or expensive under the circumstances, or as otherwise permitted by the Privacy Shield principles. To obtain access to Personal Data, consumers, customers, suppliers and others may contact Battikha Security as specified in the “How to Contact Us” section of this Policy.




Battikha Security maintains reasonable and appropriate administrative, technical and physical safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction.


Data Integrity and Purpose Limitation


Battikha Security takes reasonable steps to ensure that Personal Data collected by Battikha Security is relevant for the purposes for which it is to be used and that the information is reliable for its intended use and is accurate, complete and current. We depend on our consumers, customers, suppliers and others to update or correct their Personal Data whenever necessary.


Recourse, Enforcement and Liability


Battikha Security has established procedures for periodically verifying implementation of and compliance with the Privacy Shield principles. We conduct an annual self-assessment of our practices with respect to Personal Data to verify that representations we make about our Personal Data privacy practices are true and that related privacy policies have been implemented as represented.


How to Contact Us


Please address any questions or concerns regarding our Privacy Shield Privacy Policy or our practices concerning Personal Data by contacting us through email at:


or writing to:
Battikha Security – Privacy
168 Shorting Road, Scarborough,
Ontario, M1S3S7




The Battikha Security Privacy Shield Privacy Notice may be amended from time to time in compliance with the requirements of the Privacy Shield principles. Appropriate notice will be given concerning such amendments.


This Privacy Shield Privacy Notice was last updated and posted on April 28, 2017.